2,042,423Injury reports 130,778Establishments Most recent incident 2025-12-31
Safety Incidents OSHA Severe Injury Reports · 2015–2025

CHICAGO, IL —

OSHA Injury Report: Delta Air Lines - ORD

Injury · Days away from work

At a glance

On , an injury at Delta Air Lines - ORD in Terminal 3 Ticket Counter, CHICAGO, IL 60666 resulted in days away from work. Employee was bW CSA RPT GP in scheduled Air Transportation.

Where did this happen?

Establishment
Delta Air Lines - ORD
Parent company
Delta Air Lines Inc.
Street
Terminal 3 Ticket Counter
City
CHICAGO
State
IL
ZIP
60666
On-site location
Gate/Ticket/Terminal

What was the outcome?

Outcome
Days away from work (code 2)
Type
Injury (code 1)
Days away from work
80

Before the incident

Assisting a Passenger

What happened

EE was watching customers deplane at [REDACTED] when a customer attempted to go back on board to retrieve a forgotten item. EE told the customer that they could not go back down and the customer ignored her. EE attempted to go intercept the customer when she stepped wrong on her foot causing her ankle to roll. EE continued to work thinking it was a minor issue and dispatched the outbound flight before realizing the situation was worse.

Injury or illness

Fractured Body Part Foot

Object or substance involved

Walking Surface - Level Clear

Summary line

Fractured Body Part Left Foot Slip Trip Fall - Same Level Walking Surface - Level Clear

Employee and industry

Job description
BW CSA RPT GP
SOC code
00-9900 — Insufficient Information - NIOSH
NAICS code
481111 — Scheduled Air Transportation
NAICS vintage
2012
Avg employees
363
Total hours worked
725988
EIN
580218533
Establishment ID
903123
Employer case #
14

When (timing detail)

Date of incident
Shift started
5:00
Time of incident
12:35
Filing year
2025
Submitted
24FEB26:18:34:00

More injuries at Delta Air Lines - ORD

View Delta Air Lines - ORD's full OSHA safety record →

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Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.