2,042,423Injury reports 130,778Establishments Most recent incident 2025-12-31
Safety Incidents OSHA Severe Injury Reports · 2015–2025

HYATTSVILLE, MD —

OSHA Injury Report: 454 WMATA OPERATIONS CALL CENTER

Injury · Days away from work

At a glance

On , an injury at 454 WMATA OPERATIONS CALL CENTER in 4100 GARDEN CITY DRIVE, HYATTSVILLE, MD 20785 resulted in days away from work. Employee was reservationist in all Other Support Activities for Transportation.

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Where did this happen?

Establishment
454 WMATA OPERATIONS CALL CENTER
Parent company
Transdev WMATA OPERATIONS CALL CENTER
Street
4100 GARDEN CITY DRIVE
City
HYATTSVILLE
State
MD
ZIP
20785
On-site location
RESERVATION OFFICE

What was the outcome?

Outcome
Days away from work (code 2)
Type
Injury (code 1)
Days away from work
49

Before the incident

WALKING

What happened

The EE was walking out of the call center floor then tripped on the carpet and fell on the hardwood flooring The flooring where the carpet and hardwood meets is unleveled The EE sustained strain to their right hip and both shoulders The EE is cur

Injury or illness

Strained Bilateral Shoulder s Fall A carpet

Object or substance involved

A carpet

Summary line

The EE was walking out of the call center floor then tripped on the carpet and fell on the hardwood

Employee and industry

Job description
Reservationist
SOC code
43-4181 — Reservation and Transportation Ticket Agents and Travel Clerks
NAICS code
488999 — All Other Support Activities for Transportation
NAICS vintage
2022
Avg employees
296
Total hours worked
517438
EIN
521493194
Establishment ID
1370887
Employer case #
31586

When (timing detail)

Date of incident
Shift started
7:50
Time of incident
10:15
Filing year
2025
Submitted
27FEB26:03:04:00

More injuries at 454 WMATA OPERATIONS CALL CENTER

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Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2025. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.