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Safety Incidents OSHA Severe Injury Reports · 2015–2025

JACKSONVILLE, FL —

OSHA Injury Report: JAX-GROUND OPS

Injury · Job transfer or restriction

At a glance

On , an injury at JAX-GROUND OPS in 2400 YANKEE CLIPPER DR STE. 308, JACKSONVILLE, FL 32218 resulted in job transfer or restriction. Employee was customer Serv A in scheduled Passenger Air Transportation.

Where did this happen?

Establishment
JAX-GROUND OPS
Parent company
Southwest Airlines
Street
2400 YANKEE CLIPPER DR STE. 308
City
JACKSONVILLE
State
FL
ZIP
32218
On-site location
TERMINAL OFFICES TICKET COUNTER

What was the outcome?

Outcome
Job transfer or restriction (code 3)
Type
Injury (code 1)
Days restricted or transferred
33

Before the incident

LIFTING HEAVY CHECK BAG

What happened

CS agent [REDACTED] (e91207) while lifting a check bag felt her right-hand thumb area pop causing a sharp shooting pain throughout her right hand.

Injury or illness

Strained Right Thumb Object Being Lifted Handled BAGGAGE BIN EQUIPMENT SUITCA

Object or substance involved

BAGGAGE BIN EQUIPMENT SUITCASE

Summary line

CS agent [REDACTED] (e91207) while lifting a check bag felt her right-hand thumb area pop causing a sharp shooting pain throughout her right hand.

Employee and industry

Job description
Customer Serv A
SOC code
43-4051 — Customer Service Representatives
NAICS code
481111 — Scheduled Passenger Air Transportation
NAICS vintage
2022
Avg employees
75
Total hours worked
131272
EIN
741563240
Establishment ID
959440
Employer case #
128887

When (timing detail)

Date of incident
Shift started
12:30:00.000
Time of incident
12:43:00.000
Filing year
2023
Submitted
19FEB24:20:16:00

More injuries at JAX-GROUND OPS

View JAX-GROUND OPS's full OSHA safety record →

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Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2023. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.