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Safety Incidents OSHA Severe Injury Reports · 2015–2025

SAN FRANCISCO, CA —

OSHA Injury Report: SFO-GROUND OPS

Injury · Job transfer or restriction

At a glance

On , an injury at SFO-GROUND OPS in AIRPORT TERMINAL ONE, CONCOURS, SAN FRANCISCO, CA 94128 resulted in job transfer or restriction. Employee was customer Serv A in scheduled Passenger Air Transportation.

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Where did this happen?

Establishment
SFO-GROUND OPS
Parent company
Southwest Airlines
Street
AIRPORT TERMINAL ONE, CONCOURS
City
SAN FRANCISCO
State
CA
ZIP
94128
On-site location
TERMINAL OFFICES TICKET COUNTER

What was the outcome?

Outcome
Job transfer or restriction (code 3)
Type
Injury (code 1)
Days restricted or transferred
2

Before the incident

LIFTING LUGGAGE ONTO CONVEYOR BELT

What happened

On [REDACTED] agent was working full service. Customer put bag on the belt and Agent pulled the bag off the belt. [REDACTED] Agent felt pain in the neck and shoulder area.She didn 't think much of it but things haven 't improved so she inform

Injury or illness

Strained Right Upper back Object Being Lifted Handled BAGGAGE BIN EQUIPMENT S

Object or substance involved

BAGGAGE BIN EQUIPMENT SUITCASE

Summary line

On [REDACTED] agent was working full service. Customer put bag on the belt and Agent pulled the bag off the belt. [REDACTED] Agent felt pain in the neck and shoulder area.She didn 't think much of it but things haven 't improved so she inform

Employee and industry

Job description
Customer Serv A
SOC code
43-4051 — Customer Service Representatives
NAICS code
481111 — Scheduled Passenger Air Transportation
NAICS vintage
2022
Avg employees
164
Total hours worked
265476
EIN
741563240
Establishment ID
959503
Employer case #
125768

When (timing detail)

Date of incident
Shift started
3:00:00.000
Time of incident
6:30:00.000
Filing year
2023
Submitted
19FEB24:20:22:00

More injuries at SFO-GROUND OPS

View SFO-GROUND OPS's full OSHA safety record →

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Source

Data from OSHA ITA Form 300/301 electronic submissions, filing year 2023. ITA Case Detail records are establishment-reported submissions, not OSHA inspections — no per-record IMIS deep link exists.