UPS Customer Center

An employee was driving and delivering packages to a residential area when they experienced heat-illness symptoms. The employee sustained heat exhaustion.

An employee was completing a delivery at a customer location and began to experience cramping and felt ill. The employee was hospitalized for heat-related illness.

An employee completed their shift. After returning home, they became ill and required hospitalization for heat-related illness.

An employee became ill and began cramping after finishing a work day. The employee was hospitalized, suffering from heat-related dehydration.

An employee was connecting two dollies together when his left middle finger was crushed by a dolly, resulting in a partial amputation.

An employee was lifting a motor and reaching to place it on a machine when they sustained a back injury. The employee was hospitalized.

On 12/22/2023, an employee was carrying bins filled with pasta to a refrigerator. As he lifted a 20-pound bin, he felt pain in his lower back. The employee sustained a herniated disc.

An employee was lifting a patient when they pulled a back muscle. She suffered back pain and spasms radiating into her leg with weakness and numbness. The employee's L3-L4 disc was herniated and she was hospitalized.

An employee was lifting boxes when they suffered a strained back, resulting in hospitalization.

An employee was lifting a bundle of insulation with a colleague when he felt severe pain in the right side of his lower back/hip region. The employee sustained a severe muscle injury.

An employee was moving a large package from a slide when her left arm got caught between the slide (tilt tray) and the package. She was hospitalized with a fractured left arm.

An employee was operating a switch truck at a rail yard. He got out of the switch truck to unlock a container that was attached to a unit in front of him. The switch truck rolled and pinned the employee against the container. The employee sustained a fractured pelvis, a ruptured spleen, and a possible spinal cord injury.

An employee was sidestepping along the catwalk of a railcar when he lost his balance and fell approximately 4 feet to the ground. The employee's right hip was fractured.

An employee was working to realign the two top sections of a set of collapsible rollers (trailer-on-flatcar rollers). The rollers suddenly fell into place and pinched her left index fingertip against the lower sections. She suffered a partial amputation to the fingertip.

An employee was delivering a package. A dog bit the employee in the abdominal area, and the employee was hospitalized.

An employee was working to deliver mail to an apartment building. She was waiting for a customer to move, to obtain clearance to the mailboxes. The door swung inward and closed on her right little finger. The top half of her finger was surgically amputated.

An employee fell from a step ladder while reaching for a tie-off point. He impacted the ground, and landed on his bolt bag which contained tools. The employee was hospitalized with fractured ribs, and a lacerated spleen and kidney.

On October 30, 2025, an employee was working to adjust a stackable metal shipping container. As the container dropped into place, it caught the employee's hands in an area between the upper and lower cross-members. The employee suffered a laceration to the left ring finger that required stitches, bruising to the right ring finger, and fractures to the right middle finger that necessitated medical amputation of the fingertip.

An employee was moving a scissor lift through a doorway. The employee was pinned between the scissor lift and the doorframe, sustained a back injury, and was hospitalized.

An employee was setting up communication equipment for a meeting. They were walking and tripped over a speaker on the ground. The employee sustained a leg injury.