Federal OSHA recorded a severe workplace injury
at Pilot Travel Centers, LLC, 7801 Alcoa Rd., BENTON, ARKANSAS 72019
on — Fractures, affecting the ankle(s).
Final narrative
On June 26, 2023, an employee was washing dishes and turned to retrieve some dishes from a table to her side. As she turned back with the dishes, her right ankle popped and her left foot slipped, causing her to fall to the ground. The employee suffered a broken right ankle that required hospitalization and surgery.
On March 27, 2025, a truck driver had pulled up to a riser to load fuel into their truck. The driver was pulling down on the loading arm at the fuel terminal, or lifting the fuel loading arm when they felt pain in their abdomen. The employee sustained a hernia.
On January 18, 2025, at approximately 7:50 a.m., a field truck driver was picking up a hose that was connected to the truck to put it on the ground when he tripped and fell to the ground, fracturing his hip.
An employee was pulling on a bale of corrugated cardboard boxes that were on a conveyor. The straps on the bale failed and the employee fell to the floor. The employee was hospitalized and required surgery for a fractured femur and/or hip.
On December 27, 2023, an employee was delivering mail to an apartment complex when their knee gave out and they fell to the ground. The employee was hospitalized with a left tibia fracture.
An employee was walking to the inventory cage when her ankle gave out and she fell to the floor. The employee sustained a femur fracture and was hospitalized.
An employee was dislodging a pallet that was stuck when boxes of product fell onto them, causing them to fall to the ground. The employee suffered a fractured femur.
An employee was crouched down in the cooler and was restocking a shelf when a stack of water next to him began to crumple. Approximately 4-5 cases of water fell onto his left side, striking his left foot and knee, as well as the left side of his back. The employee was hospitalized with contusions to his abdominal wall, left chest wall, and his left hip and thigh.
An employee was washing drip trays at a sink. She then carried multiple drip trays to the beverage area. She tripped over a box of trash bags and fell against a refrigerator. She sustained a fractured sacrum.
An employee was standing by a condiment rack while getting condiment packets to restock a food service area. Another employee came out of the nearby freezer. As the door opened, it struck the injured employee in the back of the head. The employee was hospitalized for a concussion.
An employee was standing at the register and tripped over a power cord that was hanging down from a shelf. He fell on his ankle and hip. The employee was hospitalized with a fractured ankle.
An employee was operating an ironworker (steel punching/shearing) machine. A piece of the tooling broke off and struck the employee's neck; a fragment was lodged in his neck. The employee was hospitalized and required surgery.
On October 25, 2025, an employee was stringing up a new reel of tire tread on a machine. The employee pulled a 6-inch tail and proceeded to spool up the liner. As the machine was jogged to begin the liner wrapping process, the liner caught the employee's glove and pulled their right arm into the liner, causing a fracture to the arm.
An employee was doing a cable change on top of an electric overhead traveling (EOT) crane. They were positioned between the cable drum and the drive shaft. While rotating the cable drum, the employee reached for the new cable that was to be installed. The grease fitting on the drive shaft caught their fall harness and pulled them underneath the drive shaft. The employee was pinned between the drive shaft and two pieces of angle steel, resulting in a fracture to their left hip.
On October 5, 2025, an employee was pulling a pressure washer hose when it it disconnected from the cooker. The employee was struck by jets of high-pressure water, resulting in lacerations to their left thigh requiring surgery. The employee was hospitalized.