Federal OSHA recorded a severe workplace injury
at Consumer Support Services, Inc., 1139 Sunrise Drive, NEWARK, OHIO 43055
on — Fractures, affecting the lower leg(s).
Final narrative
An employee was carrying dirty laundry to a laundry room when the lid to the clothes basket came off and fell to the tiled floor. The employee slipped on the lid, fell forward, and suffered a broken lower tibia and contusions to the head and knees.
HospitalizedLower leg(s)Floor, n.e.c.
More severe injuries at Consumer Support Services, Inc.
An employee was returning a client to bed from the shower. The employee slipped and the client rolled out of the bed, landing on the employee's leg and fracturing the patella and fibula. The employee was hospitalized.
An employee was working in the forest flagging an area to be harvested. He took a step and his foot slipped on a stick hidden under the leaves, causing him to fall to the ground. He landed on his right foot/lower leg resulting in a fractured tibia.
An employee was inspecting an apartment to ensure it was ready for a new resident to move in. The carpet in the apartment had been recently cleaned and was still wet. As the employee went from the carpet to the tiled floor of the bathroom, they slipped and fell, resulting in a torn left hamstring.
An employee was delivering a letter along a rural carrier route when she stepped on an ice-covered snow drift, slipped, and fell to the ground. The employee sustained a right hip fracture that required surgery.
More severe injuries in this industry (NAICS 623210)
An employee was hanging streamers in the warehouse for a party. The employee fell from the second rung of a ladder to the cement floor 2.5 feet below, suffering a broken right ankle.
An employee was walking up the sidewalk to go up two steps into a building to visit clients. She tripped on the uneven sidewalk and fell up the steps, resulting in a broken ankle that required hospitalization.
The injured employee was assisting with removing a metal pole used for a basketball hoop. Employees had cut down the pole to almost ground level. They put a tow rope around the remaining pole and hooked it to the hitch of a pickup truck to pull it out of the ground. The injured employee was standing by the pole to guide the rope. When the pole came out of the ground, it swung up and struck the injured employee on the left side above his waist and the right side of his head. He was knocked to the ground and his left calf was scraped. The injured employee was hospitalized with a fractured rib and lacerations. He required surgery.
Employees were working to block a client from eloping. The client and employees were running down the hall when the client pushed the injured employee, causing her to fall and slide into a steel doorframe. The employee sustained an injury to her left arm/shoulder.
An employee was working to deliver mail to an apartment building. She was waiting for a customer to move, to obtain clearance to the mailboxes. The door swung inward and closed on her right little finger. The top half of her finger was surgically amputated.
An employee fell from a step ladder while reaching for a tie-off point. He impacted the ground, and landed on his bolt bag which contained tools. The employee was hospitalized with fractured ribs, and a lacerated spleen and kidney.
On October 30, 2025, an employee was working to adjust a stackable metal shipping container. As the container dropped into place, it caught the employee's hands in an area between the upper and lower cross-members. The employee suffered a laceration to the left ring finger that required stitches, bruising to the right ring finger, and fractures to the right middle finger that necessitated medical amputation of the fingertip.
An employee was moving a scissor lift through a doorway. The employee was pinned between the scissor lift and the doorframe, sustained a back injury, and was hospitalized.
An employee was setting up communication equipment for a meeting. They were walking and tripped over a speaker on the ground. The employee sustained a leg injury.